Jackets-Only customers, please watch THIS video. Our jackets-only product need adjusting once they arrive to your home, they are not a one-size-fits-all, but once you watch the video, we are confident you will be happy with your new set!
We accept returns of non-personalized items within 30 days after delivery. The customer is responsible for return shipping costs to our studio in Boulder, Colorado.
Please write your order number and purchaser's name and include it with your package. To ensure that the books are returned in the same condition as when received, please repack them with the provided packing materials so they do not become damaged during transit back to us.
If you are requesting an exchange please follow the above steps, and also email Customer Service the details of the exchange. We will ship the new product out once we receive the returned set.
If you prefer merchandise credit, please let us know when you return the set with a note in the box or an email to customer service.
If you still have questions, please email firstname.lastname@example.org